How It Works
1. Fill out the exchange form below, we at JOST will use this as your purchase order for your new bracket.
2. JOST will email you a Return Goods Receipt (RGR) with instructions for your current bracket.
3. Once you receive your new bracket, replace the current bracket and return it to JOST using the RGR.
Shipping will be coming from and going to Greeneville, TN 37743 and will need to be on a freight truck. Brackets can weigh from 100-250 lbs, are freight class 70 and will be on a standard pallet.
Please Note: *New pricing for the bracket exchange program is in effect October 1st, 2022.* The Customer is responsible for all freight charges, both for the return and the new bracket. Once the old bracket is returned and evaluated to be in “like new” condition a credit will be issued against your invoice.
Questions: Contact Customer Service at 800-253-5105 Mon-Fri 7am-5pm EST or email at firstname.lastname@example.org